The office is open Monday through Friday from 8:30 a.m. until 5:00 p.m. The office is generally closed from noon until 1:00 p.m. for staff lunch. It is a good idea to call prior to coming by the office and prior to 4:00 p.m. each day in order to affect proper handling of your needs. If Brandi is out of the office due to court or another reason, a member of Brandi’s staff will make every effort to assist you.
A voicemail system is in place which is capable of taking messages 24/7 and greatly assists us in keeping up with your daily needs. Please use 502-542- 6177 when calling. This line rolls over to secondary lines if busy. If you receive a call from us from another number and you store it with caller ID, you should still only use the primary number above, as we make calls from other locations and not all secondary lines roll over and may be busy. Most of the time Brandi is able to return telephone messages within a short time, but if you have not heard back and need immediate action, then you should call again and provide additional specific details. Note that there are many instances where return calls are attempted without success, so do not hesitate to call. Email is also useful to reach Brandi as she often able to respond to messages between court appearances, and appointments while out of the office. Brandi can be reached at brandi@brandisimonlaw.com
Office holidays include New Year’s Day, Memorial Day, the 4th of July, Labor Day, and a few days at Thanksgiving and Christmas. We may also be closed on dates and at time the Courts are not open.